FAQs - Beyond Counseling • New Jersey Therapists

Frequently Asked Questions

Rates & Insurance

What are your rates?

The price for each therapy session varies depending on factors such as your insurance coverage, payment method, geographic location, and other considerations. Our scheduling team is available to walk you through the details and help you make the right choice for yourself and your loved ones.

Do you accept insurance or offer out-of-network benefits?

We are in network with most major insurances. The current insurances that we are in network with are Aetna, United Healthcare/Optum, Cigna/Evernorth, Horizon BCBSNJ, and most state BCBS plans. We are not in network with Medicaid or Medicare plans. We are also not in network with AmeriHealth or Independence Blue Cross.

Can I use out-of-network benefits with a superbill?

If you have out-of-network coverage, we can provide a superbill, which is a detailed receipt of your sessions. You submit this to your insurance provider for possible reimbursement. It’s a good idea to call your insurance company first to ask about your out-of-network mental health benefits.

Do you provide a Good Faith Estimate?

Yes. A Good Faith Estimate outlines the expected costs of your therapy services. We provide one upon request or when you begin services, so you know what to expect financially.

FAQs About Beyond Counseling

What makes Beyond Counseling different from other therapists?

We keep therapy real and grounded. Our approach feels like a conversation, not a clinical assessment. We focus on helping you understand your emotions in everyday language and support you with practical tools that make a difference in daily life. It’s collaborative, validating, and tailored to your needs.

Do you offer in-person or virtual sessions?

Yes. We offer in-person sessions at our offices in Turnersville and Sewell. Online sessions are also available to clients located anywhere in the state of New Jersey.

How do I book an appointment?

The first step is to reach out and schedule a consultation. During that call, we will match you with a therapist who fits your needs. If it feels like a good match, we will get you set up with everything you need for your sessions moving forward.

What are your hours and availability?

Monday: 9-8 pm
Tuesday: 9-8 pm
Wednesday: 9-8 pm
Thursday: 9-8 pm
Friday: 9-8 pm
Saturday: 9-6 pm
(By appointment only)

What’s your cancellation or rescheduling policy?

Cancellations must be completed directly with your counselor. If cancellation is not completed 24 hours before your scheduled session, there is a 100$ cancellation fee. A fee may be charged for no shows, cancelling with less than 24 hours before the session, and is not an emergency situation. Cancellation fees are at the discretion of the counselor.

FAQs About Therapy

How do I know if therapy is right for me?

Therapy is a good fit for people who are open to reflecting, learning, and making intentional changes in their lives. You don’t need to have everything figured out. You just need to be willing to show up, be curious about your experiences, and stay engaged in the process. If you’re ready to invest in yourself, you’re ready for therapy.

What can I expect in my first session?

Your first session is about getting to know each other. We’ll talk about what brings you in and what you’d like to work on. It’s a low-pressure space where you can share at your own pace and begin building a foundation of trust and comfort.

How long does therapy take?

It depends on your goals. Some people come in for short-term support, while others stay longer to explore deeper patterns or continue growing. We’ll check in regularly to make sure therapy is helping you in the way you need.

How do I know if therapy is working?

You might notice small shifts—feeling more grounded, handling stress differently, or being more aware of your emotions. Progress isn’t always linear, but over time, you’ll likely feel more connected to yourself and more confident in your ability to manage what life throws at you.

Can I switch therapists if it’s not the right fit?

Yes. If something isn’t working, we’ll help you find a better fit within our team. Your comfort and connection in the therapy relationship are key to progress.

Getting Started is Easy

1. Schedule a Free Consult

We’ll dive into your specific concerns and make sure we can help.

2. Get Matched With a Therapist

Our client care coordinator will find a great fit for your needs.

3. Start Therapy Fast

Most first appointments happen within 1-2 weeks.

We Accept the Following Insurance

Reach Out Now

If you’re ready for hands-on help, please book a consult or request an appointment today!

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3 Convenient New Jersey Locations

Our Promise to You

You deserve to be treated with respect, honesty, kindness, and care. Our job is to listen, not to judge. Therapy is meant to be a supportive space where you can be yourself, knowing that your experiences matter. You are safe here.

Our Values

Respect, authenticity, and integrity guide our work — as does a commitment to making therapy personalized, ethical, and grounded in real connection. You deserve to be heard, supported, and treated with dignity.

How We Work

We start with quick wins to help you feel relief and regain balance. Next, we understand the “why” behind your struggles. Finally, we focus on long-term change, helping you build lasting strategies for a more fulfilling, connected life.

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